Troubleshooting copiers
Work out why a trade didn't copy and how to fix it — disconnections, paused copiers, protection triggers, symbol mappings, slippage, and order-type rules.
When a trade doesn't appear on a receiver, the cause is almost always recorded in the copier logs. Start there, then match what you see to the cases below.
A trade didn't copy
Copier Action showing the copier paused, or a disabled status toggle
The copier is paused, or missing a sender/receiver.
Confirm a sender and at least one receiver are set, then switch the copier to Active.
Connection Issue, red account indicator
The sender or receiver is disconnected.
Use Resolve on the account row to reconnect on the Accounts page.
Copy Failed referencing a symbol
The symbol isn't mapped on that receiver, or the broker doesn't offer it.
Check Symbol mapping; set or correct the receiver's symbol.
Nothing logged for that symbol
The symbol is disabled in symbol mapping.
Re-enable it in the mapping table's Status column.
Copy Failed mentioning slippage
The receiver's price was worse than the sender's by more than Max Slippage.
Raise or clear Max Slippage in the receiver's advanced settings.
Pending orders never copy
Trada copies open positions, not pending orders. The Copy placed orders and Copy only market orders options are marked Coming soon.
Nothing to change: when the sender's pending order fills, the new position is copied like any other trade.
One side (buys or sells) never copies
The receiver's copy direction is set to Buy Only or Sell Only.
Set copy direction to All (Both) if you want both sides.
Trades stopped after a loss/profit level
A Protection Triggered entry — a limit closed the copier's positions on that receiver, paused the whole copier, or both.
Review Risk protection thresholds for that receiver.
Nothing copies at certain times
Working hours restrict the copier to set windows.
Check or adjust Working hours & scheduling.
Sizing looks wrong on a receiver
The receiver may be on a different lot-sizing mode than you expect — check the Multiplier column.
Max Lot Size caps the result after sizing; a capped trade is smaller than the raw calculation.
Fixed % Risk needs a stop-loss to size against — without one, the trade isn't copied (or is copied at the broker's minimum lot if Force Minimum Lot Size is on). See Lot-sizing modes.
Reverse Positions on a prop firm account
Leave Reverse Positions off on prop firm accounts: copying in the opposite direction conflicts with prop firm rules and terms of service. If a funded account is receiving reversed trades, open the receiver with Edit and switch Reverse Positions off.
A position didn't close when I expected
Pausing or deleting a copier, and removing a sender or receiver, all leave open trades open — see Copier states & lifecycle. Trada has no button to close positions for you; close them on the trading platform itself.
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