Billing & invoices

Manage your payment method and download invoices.

The Billing page is where you review your current plan, track usage against your plan limits, manage the cards saved with Stripe, and pull any invoice from your account history. Open it from Billing in the sidebar.

All amounts are shown and charged in USD. Trada does not yet support other currencies, tax/VAT breakdowns, or promo codes.

The Billing page — current plan, saved card, and invoices.

Review your current plan

The Current Plan card summarizes what you are on and what happens next.

Field	What it shows
Plan	Your tier — Free, Starter, Pro, Elite, or Enterprise
Price	What you pay per billing period — per month, or per year on yearly billing
Next Billing Amount	The upcoming charge, including any extra accounts
Next Billing Date	The renewal date, formatted YYYY-MM-DD

On the Free plan, the billing amount shows $0 and the date shows —, because there is nothing to charge. Use Upgrade on this card to change tiers — see Upgrade & downgrade.

Check your usage

The Usage card tracks how much of your plan you are using, with a progress bar for each limit:

• Accounts — connected accounts against your plan limit (for example 2 / 5).

• Copy Trading — active copiers against your plan limit (for example 1 / 2).

Unlimited allowances display as X / Unlimited. When a limit is fully used, a Limit Reached badge appears on the card. Extra accounts can be added from here via Add Extra Accounts — see Extra accounts.

Manage payment methods

Payment methods are saved and processed through Stripe. Each saved card shows its brand, last four digits, and expiry, and one card carries the Default badge.

1

Open payment methods

On the Payment Methods card, select Add Method.

2

Enter the card details

Fill in the card number, expiry (MM/YY), CVC, cardholder name, and ZIP code. The form validates each field before it will save.

3

Save the card

The card is stored with Stripe and appears in your list. If it is your only card, it becomes the default automatically.

Setting a default. With two or more cards saved, select Set as Default on the card you want charged. The change applies immediately.

There is no in-place card editing. To update a card's details, delete it and add it again as a new card.

On a paid plan you must keep at least one valid card on file. Deleting your only card is blocked. If you delete the default while other cards exist, you will be asked to choose a new default before the deletion completes.

On the Free plan no card is required, so the card list shows a neutral No Payment Method Required state. You may still add a card ahead of time if you plan to upgrade.

Download invoices

The Billing History table lists every invoice since your account was created — newest first, with no time limit. On the Free plan it shows a neutral No payment history yet state until your first charge.

Column	Contents
Date	When the charge occurred
Description	What the charge was for
Amount	Charged amount in USD
Method	Card brand and last four digits (for example •••• 4242); refunds and credits show —
Status	Paid, Failed, Pending, or Refunded
Invoice	Download button for that invoice

Select Download on any row to retrieve its invoice. If a download fails, a Retry action appears so you can try again; if it continues to fail, use the Contact Support link on the error notice. Past invoices stay available even if your subscription has lapsed.

Recover from a failed payment

If a renewal charge fails, Trada does not cut off access right away.

A 7-day grace period begins after a failed charge. During those seven days you keep full access to your current plan, and a banner at the top of the app — Payment method failed. — prompts you to update your payment method, and Trada also emails you. If the payment is still not resolved after seven days, Trada disconnects every trading account and pauses every copier.

To recover, add or update a valid card from the Payment Methods card. Updating a working card reactivates the subscription. Your billing history and past invoices remain accessible throughout.

Cancel a subscription

To cancel a paid plan, select Cancel Subscription on the Current Plan card, choose I Understand, Continue, then Yes, Cancel Subscription. The cancellation takes effect at the end of your current billing period; until then you keep your paid plan, and Keep My Subscription undoes the cancellation.

When the period ends, Trada disconnects every trading account and pauses every copier, and your limits drop to the Free plan's. Nothing reconnects by itself if you subscribe again: reconnect your accounts, then start your copiers. See Upgrade & downgrade for the full steps.

Related

• Upgrade & downgrade — change plan tiers, how proration works, and cancellation

• Extra accounts — add capacity beyond your plan limit

• Partner offers — a partner's plan, granted when you connect an account from a partnered firm or broker

• FAQ — common billing and account questions