Upgrade & downgrade

Change or cancel your plan — upgrades apply immediately, downgrades and cancellations take effect at the end of the cycle.

Trada plans change in two directions with two different timings. Upgrades apply the moment payment clears; downgrades and cancellations are scheduled and take effect at the end of your current billing cycle, so you keep what you're paying for until then.

Pricing and payments are USD only. A yearly plan costs 10 times the monthly price, so you get 2 months free. Plan changes and cancellation are both handled in-app — see Cancel a subscription.

Changing plans — upgrades apply immediately with a prorated summary.

Upgrade a plan

Upgrading opens the plan picker, then a Stripe payment step. The change is applied immediately — the new account and copier limits are usable as soon as the charge succeeds.

1

Open the plan picker

Use Upgrade Plan on the /billing page, or the Upgrade button in the sidebar. The picker also opens automatically when you hit a limit — for example, adding an account beyond your current plan's allowance.

2

Choose a billing period

Toggle between Monthly and Yearly (2 months free). All plan prices, extra-account prices, and the summary total update as you switch.

3

Select a plan and any extra accounts

Pick a higher tier, and optionally expand Need more accounts? to add extra accounts. The summary shows the total and the next billing date before you commit.

4

Resolve the tier recommendation, if shown

If your extras make a higher tier better value, a recommendation appears and blocks the button until you accept it or reduce extras. See Follow the tier recommendation.

5

Pay with Stripe

Continue to Complete Your Purchase, pay with a saved card, a new card, or express checkout. On success the subscription updates in real time across your devices; you stay on the /billing page.

Proration. A mid-cycle upgrade charges the prorated difference between your old and new plan for the days remaining in the cycle, and your billing date stays aligned to its original day. A first upgrade from Free charges the full month or year and starts a new cycle from today. Proration is calculated by Stripe, not client-side.

Follow the tier recommendation

When the base plan price plus your extra-accounts cost reaches the next tier's price, Trada surfaces a smart recommendation — for example, Starter plus enough extras to match Pro suggests moving to Pro instead.

• The recommendation checks one tier up only.

• It is blocking: the action button is disabled while it shows. You must either accept the suggested tier (which resets extra accounts to 0) or reduce extras until it clears.

• Enterprise is the top tier, so it never shows a recommendation.

Downgrade a plan

Selecting a lower tier turns the action button into a red Downgrade to [Plan] and starts a two-step confirmation. A downgrade never opens the payment step and never charges.

1

Select a lower tier

In the plan picker, choose a plan below your current one. The button turns red, with a warning when you hover it.

2

Review the first confirmation

Confirm Downgrade shows the date the change takes effect — the end of your current billing period — and the warnings for your account. Choose I Understand, Proceed with Downgrade.

3

Confirm the final warning

Final Confirmation repeats the date. Choose Yes, Downgrade Now to schedule it.

4

Keep your current plan until cycle end

Nothing changes right away and there is no charge today. Until the date, the Current Plan card on Billing reads "Your plan will change to [Plan] on [date]".

When the lower plan starts

On the date shown, your plan changes to the lower tier. From then on, its account and copier limits apply when you add an account or create a copier.

Before you downgrade, compare how many accounts and copiers you use with the lower plan's limits on Plans & pricing. Deleting an account you no longer need frees its slot.

Understand what changes at cycle end

Timing	Upgrade	Downgrade
When it applies	Immediately after payment	End of current billing cycle
Payment	Prorated charge now	No charge; no refund for unused time
Account limits	Raised immediately	Lowered at cycle end
Copiers	New allowance available now	Lower copier limit at cycle end

Recover from a failed payment

If a renewal charge fails, your subscription enters a 7-day grace period rather than ending at once.

• During the 7 days you keep your current plan's benefits, and Trada retries the charge.

• A banner at the top of the app reads Payment method failed. with an Update payment button that opens Billing. Trada also emails you when a payment fails.

• If no charge succeeds within the 7 days, Trada disconnects every trading account and pauses every copier, with no further grace.

To reactivate, open the plan picker (its title becomes Reactivate Your Subscription), select a plan again, and complete payment — reactivation is immediate on success.

Cancel a subscription

You can cancel a paid plan yourself from Billing. A cancellation takes effect at the end of the period you have paid for; nothing changes before then.

1

Open Cancel Subscription

On the Current Plan card on Billing, select Cancel Subscription.

2

Review what happens

The first dialog lists what happens when the subscription ends and the date you keep full access until. Choose I Understand, Continue, or Keep Subscription to back out.

3

Confirm

Final Confirmation repeats the date your access ends. Choose Yes, Cancel Subscription.

Until that date, your accounts stay connected and your copiers keep running. The Current Plan card reads "Your subscription will cancel on [date]", and a banner at the top of the app says the same.

Change your mind. Before the date, select Keep My Subscription on the Current Plan card. Your plan then renews as normal.

When the period ends, Trada disconnects every trading account and pauses every copier. Billing shows your subscription has ended, and your limits drop to the Free plan's (2 accounts, 1 copier). Nothing reconnects by itself if you subscribe again: reconnect your accounts, then start your copiers.

The Free plan and a plan granted by a partner have no Cancel Subscription button, because there is no payment to stop.

Related

• Partner offers

• Extra accounts & add-ons

• Billing & invoices

• Connecting accounts