FAQ
Quick answers to common questions about Trada.
Short answers to the questions that come up most often. Trada is trade-copier and journaling software that sits between the trading accounts you already own — it is not a broker, trading platform, or adviser.
Signing in and access
How do I sign in?
Trada supports two sign-in methods: Google and email and password. Apple and Discord sign-in are not available.
Which platforms can I connect?
Six Forex and CFD platforms: MetaTrader 4, MetaTrader 5, cTrader, TradeLocker, DXTrade, and MatchTrader. Futures platforms — NinjaTrader, Rithmic, and DXFeed — are coming and can't be connected yet.
cTrader connects through secure sign-in (OAuth) rather than a manual credential entry. See Supported platforms for connection details per platform.
Trades and the journal
Can I add or edit trades manually?
No. Every closed trade auto-syncs from your connected accounts and logs into the journal automatically. There is no manual trade entry, editing, or deletion — the journal reflects what actually executed on your accounts.
You can still annotate any auto-logged trade with a rating, emotional state, notes, a strategy tag, and setup type. Annotation adds context; it does not change the trade record. See the Journal overview.
Social trading (Follow / Provide)
Can I follow other traders or provide signals?
Trada today copies trades between accounts you own, from a master (Sender) to one or more followers (Receivers). Copying from or to other people's accounts is not part of the current product. See Copy trading.
Sharing and certificates
Can I download my certificate or report as a PDF or image?
No. Certificates and shared reports are read-only links rendered live in the browser. There is no PDF, PNG, or file download — you share a URL, and anyone with the link sees a current, read-only view.
See Certificates and Share a public report.
Notifications
Will Trada email me or send push notifications?
Trada emails you about a few account and billing events: verifying your email, password reset, an account connecting or failing to sync, your first copied trade, and subscription and payment changes. Everything else — copier activity, protection alerts, deals, and errors — appears only in the in-app notification center, which keeps alerts for 30 days across five categories. There are no push notifications (browser or mobile). See Notifications.
Plans and billing
What currency does Trada use?
USD only. All plan prices, balances, and reporting figures are shown in US dollars. Multi-currency is not supported.
How do I cancel my subscription?
On Billing, select Cancel Subscription on the Current Plan card, then confirm twice. The cancellation takes effect at the end of your billing period, and until then you can undo it with Keep My Subscription.
When the period ends, Trada disconnects every trading account and pauses every copier. Nothing reconnects by itself if you subscribe again.
Downgrades between paid tiers are handled in-app too and take effect at the end of the billing cycle. See Upgrade & downgrade.
Is there a free plan?
Yes. The Free plan supports 2 accounts and 1 copier at no cost. If you hold an account with one of Trada's partnered prop firms or brokers, connecting it can also grant you that partner's plan at no cost, once.
Developers
Is there a public API?
Not yet. A public API is not currently available. See Developers for the current state.
Related
Last updated
Was this helpful?