> For the complete documentation index, see [llms.txt](https://docs.trada.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.trada.io/reference/faq.md). # FAQ Quick answers to common questions about Trada. Short answers to the questions that come up most often. Trada is trade-copier and journaling software that sits between the trading accounts you already own — it is not a broker, trading platform, or adviser. ## Signing in and access ### How do I sign in? Trada supports two sign-in methods: **Google** and **email and password**. Apple and Discord sign-in are not available. ### Which platforms can I connect? Nine platforms across two market types: | Market | Platforms | | ----------- | ---------------------------------------------------------------------- | | Forex / CFD | MetaTrader 4, MetaTrader 5, cTrader, TradeLocker, DXTrade, MatchTrader | | Futures | NinjaTrader, Rithmic, DXFeed | cTrader connects through secure sign-in (OAuth) rather than a manual credential entry. See [Supported platforms](/connecting-accounts/supported-platforms.md) for connection details per platform. ## Trades and the journal ### Can I add or edit trades manually? No. Every closed trade auto-syncs from your connected accounts and logs into the journal automatically. There is no manual trade entry, editing, or deletion — the journal reflects what actually executed on your accounts. You can still annotate any auto-logged trade with a rating, emotional state, notes, a strategy tag, and setup type. Annotation adds context; it does not change the trade record. See the [Journal overview](/journal/journal.md). ## Social trading (Follow / Provide) ### Can I follow other traders or provide signals? {% hint style="info" %} Social trading — **Follow** and **Provide** — is in development and not yet available. You can join the in-app waitlist to be notified when it opens. See [What's coming](/sharing/roadmap.md) for the current status. {% endhint %} Trada today copies trades between accounts *you* own, from a master (Sender) to one or more followers (Receivers). Copying from or to other people's accounts is not part of the current product. See [Copy trading](/copy-trading/copy-trading.md). ## Sharing and certificates ### Can I download my certificate or report as a PDF or image? No. Certificates and shared reports are **read-only links** rendered live in the browser. There is no PDF, PNG, or file download — you share a URL, and anyone with the link sees a current, read-only view. {% hint style="info" %} An image you upload for a strategy or profile (JPG or PNG) is unrelated to this and works normally. The read-only-link rule applies specifically to certificates and shared reports. {% endhint %} See [Certificates](/sharing/certificates.md) and [Share a public report](/reports-and-analytics/share-public-report.md). ## Notifications ### Will Trada email me or send push notifications? No. Notifications are **in-app only**. There is no email or push (browser or mobile OS) delivery from the notification system. Check the in-app notification center to review alerts, which are retained for 30 days across five categories. See [Notifications](/account-and-security/notifications.md). ## Plans and billing ### What currency does Trada use? USD only. All plan prices, balances, and reporting figures are shown in US dollars. Multi-currency is not supported. ### How do I cancel my subscription? {% hint style="warning" %} Cancellation is not self-service. To cancel, contact support — there is no in-app cancel button. Support handles the cancellation on your behalf. {% endhint %} Downgrades between paid tiers *are* handled in-app and execute at the end of the billing cycle. Cancelling a subscription entirely goes through support. See [Plans and billing](/plans-and-billing/plans-billing.md). ### Is there a free plan? Yes. The Free plan supports 2 accounts and 1 copier at no cost. Qualifying funded traders who connect an eligible partner account can also unlock Starter-tier features at no charge for a rolling period. {% hint style="info" %} Free Starter eligibility depends on connecting a qualifying account from a partnered prop firm or broker. The partner list is expanding — check the current requirements in [Free Starter](/plans-and-billing/free-starter.md). {% endhint %} ## Developers ### Is there a public API? Not yet. A public API is not currently available. See [Developers](/developers/developers.md) for the current state. ## Related * [What is Trada?](/getting-started/what-is-trada.md) * [Quickstart](/getting-started/quickstart.md) * [Glossary](/reference/glossary.md) * [What's coming](/sharing/roadmap.md) --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://docs.trada.io/reference/faq.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.